FAQ

Shipping

Orders are usually delivered within 7–15 business days depending on your location.

Yes, MOONCURT ships to multiple countries worldwide.

Once your order is shipped, you will receive a tracking number by email.

Shipping delays can happen due to customs, holidays, weather conditions, or carrier issues.

Payments

We accept secure payments through major credit/debit cards and other payment methods available at checkout via Stripe.

Yes. All payments are processed through secure encrypted payment systems. MOONCURT does not store your full card details

Orders can only be canceled within 12 hours after purchase.

Returns

Yes. We accept eligible returns within 14 days of delivery. Items must be unused and in original condition.

Please contact us within 48 hours of delivery with photos of the issue, and our support team will assist you.

You can contact us anytime 
Go to the contact us page,

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