Privacy Policy

Last Updated: September 2026

At MOONCURT, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with MOONCURT, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number, where provided
  • Order and transaction information
  • Product and purchase information
  • Account information
  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and shipping updates
  • Respond to customer service requests
  • Manage your account
  • Improve our website, products, and services
  • Detect, prevent, and investigate fraudulent or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also use your email address to send information about our products, services, or promotions. You may unsubscribe from promotional communications at any time.

3. Payment Information

Payments made through our website are processed by third-party payment service providers.

MOONCURT does not intentionally store complete payment card information such as your full credit or debit card number on our own website servers.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

4. Cookies and Similar Technologies

MOONCURT may use cookies and similar technologies to help operate our website, remember preferences, understand website usage, improve functionality, and provide a better shopping experience.

Some cookies may be placed by third-party services used on our website.

You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.

Depending on how you interact with MOONCURT, these providers may include:

  • Payment processors
  • Shipping and delivery providers
  • Order fulfillment and logistics providers
  • Website hosting and technology providers
  • Customer support services
  • Analytics or marketing service providers
  • Fraud prevention and security services

These service providers may process information only as necessary to provide their services or perform functions on our behalf, subject to their applicable terms and privacy practices.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, users, or the security of our website.

6. Order Fulfillment and Shipping

Some MOONCURT products may be fulfilled by third-party suppliers or fulfillment partners.

To process and deliver your order, information necessary for fulfillment—such as your name, shipping address, contact information, and order details—may be shared with the relevant fulfillment, shipping, or delivery provider.

Only information reasonably necessary for fulfilling and delivering your order should be provided for this purpose.

7. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites and services.

Third-party services operate under their own privacy policies and terms. MOONCURT is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use through our website.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your personal information is used or shared

To make a privacy-related request, please contact us using the contact information below.

We may need to verify your identity before completing certain requests.

Your rights may vary depending on where you live and applicable law.

11. Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. International Data Transfers

Because MOONCURT works with third-party service providers that may operate in different countries, your personal information may be processed or stored outside the country where you live.

Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with applicable privacy requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Go to the contact page