Refund & Return Policy
Last Updated: May 2026
1. Return Eligibility
Customers may request a return within 14 days of delivery.
To qualify:
- Item must be unused
- Item must be in original condition
- Item must include original packaging
2. Non-Returnable Items
The following items cannot be returned:
- Used items
- Final sale items
- Intimate or hygiene-related apparel
- Customized products
3. Refund Process
Once your return is received and inspected:
- Approved refunds will be processed to the original payment method
- Refund processing may take 5–10 business days
4. Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
5. Damaged or Wrong Items
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photo evidence.
6. Chargebacks & Fraud
Fraudulent chargebacks will be investigated and reported.